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What is rapport, and how can you increase it? - Centre for ...
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What is that relationship, and how can you improve it?...
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Relationship is a close and harmonious relationship in which the people or groups are "aligned" with each other, understand their feelings or ideas, and communicate fluently.

It comes from an ancient French verb rapist which literally means bringing something back; and, in the sense of how people relate to one another means that what another person sent is sent back. For example, they may realize that they share the same values, beliefs, knowledge, or behavior around politics, music, or sports. It also means that participants engage in mutual behavior such as reflecting posture or in enhancing coordination in their verbal and nonverbal interactions.

There are a number of techniques that should be helpful in building relationships such as: matching your body language (ie, posture, gesture, etc.); show concern by maintaining eye contact; and matching the breathing rhythm. In conversations, some of the verbal behaviors associated with relationship enhancement are positive use (or "positive face management"), sharing of personal information from gradually increasing intimacy (or "self-disclosure"), and by referring to shared interests or experiences..

Relationships have been shown to have benefits for psychotherapy and medicine, negotiation, and education, among others. In each of these cases, the relationship between the two group members (eg teachers and students or doctors and patients) allows participants to coordinate their actions and build mutually beneficial working relationships, or often called "working alliances".



Video Rapport



Video Rapport




Maps Rapport



Membangun

To achieve the benefits of interpersonal relationships in domains such as education, medicine, or even sales, some methods have proven to build relationships among people. These methods include coordination, showing your attention to others, building commonality, and managing the perceptions of others (also called "face" management).

Method

Coordinate

Coordination, also called "reflection" means entering rhythm with others, or coordinating a person's verbal or nonverbal behavior.

  • Emotional mirroring - Empathize with a person's emotional state by being on their 'side'. You must apply your skills to be a good listener in this situation so you can listen to the key words and problems that arise when talking to the person. This is so you can talk about this issue and ask him to better understand what they say and show your empathy towards them (Arnold, E and Boggs, josh. 2007).
  • Posture reflection - Matches a person's body tone not through direct imitation, as this can appear as a mockery, but through the mirroring of their posture and energy general messages.
  • Tone and spot reflection - Matches a person's tone, tempo, inflection, and volume.

Mutual attention

Another way to build a relationship is with each partner showing their concern for the other. This attention can take the form of nonverbal attention, such as seeing others, nodding at the right time, or physical proximity, as seen in the work on the "closeness" of the teacher's behavior in the classroom. This concern can also be demonstrated through the reciprocity of nonverbal behaviors such as smiling or nodding, similar to coordination or in mutual sharing of personal details about others that indicate a person's knowledge and attention to their needs.

Similarities

Equality is a deliberate technique of finding something in common with a person or customer to build a sense of friendship and trust. This is done through references to interests, dislikes, and shared experiences. By sharing personal information or disclosing preferences or personal information, the other person can build common ground, thereby enhancing the relationship.

Facial management

Another way to build relationships is through what is often referred to as "positive face management", but it may also be called positive. According to some psychologists, we must be seen in a positive light, known as our "face". By managing the "face" of each, improving it as necessary, or reducing its negative impact, we are able to build relationships with others.

6 Tips for Using Body Language to Build Rapport | Midas PR Group
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NLP Rapport Skills - Relationship tools and techniques. - YouTube
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Manfaat

There are a number of proposed benefits of building interpersonal relationships, all of which revolve around smoother interactions, increased collaboration, and increased interpersonal outcomes, although the specifications vary by domain.

In the medical domain, the physician-patient relationship is often called the "Work Alliance", and is a measure of the quality of collaboration between physicians (or therapists) and patients, often used as a predictor of the outcome of therapy or patient prescription compliance.

In education, teacher-student relationships are predictions of student participation in the course, retention of their courses, the possibility to take courses in the domain again, and sometimes have been used to predict the course outcomes. Some argue that teacher-student relationships are an essential element of what makes an effective teacher, or the ability to manage interpersonal relationships and build a positive, pro-social, and anxiety-relieving atmosphere of confidence. Student relationships, on the other hand, while largely beyond the teacher's ability to control, also predict less anxiety in the course, a favorable sense of class culture, and increased participation in classroom discussions.

In negotiations, good relationships are beneficial to achieve mutually beneficial results, as partners are more likely to trust each other and are willing to work together and achieve positive results. However, others have found that interpersonal relationships in negotiations can lead to unethical behavior, especially in dead-end situations, where interpersonal relationships can influence negotiators to behave unethically.

6 Tips on Using Body Language to Build Relationships Midas PR Group
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IBM Security Trusteer Rapport
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Learn

To further study how relationships can lead to the above benefits, researchers generally adopt one of three main approaches: self-report surveys given to participants, third-party observations of naive observers, and some forms of automated computing detection, using computer vision and learning machine.

The self-report survey usually consists of a series of questions given at the end of the interaction, asking participants to reflect their relationship with others and assessing various aspects of the relationship, usually on a Likert scale. Although this is the most common approach, it suffers from unreliable self-report data, such as the issue of separating participants' reflections on one interaction with their relationships with others more broadly.

To solve this problem, others have used third-party observers to rank relationships to certain segments of the interaction, often called "slices". Other recent work uses techniques from computer vision, machine learning, and artificial intelligence to detect the level of relationship between members of a number.

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Photos: Rapport, - Drawings Art Gallery
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See also

  • Empathy
  • Face similarity
  • Grok
  • Reflection in psychology

Building relationships with your customers | Donut Marketing
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IBM Security Trusteer Rapport
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References


Rapport NLP skills - Relationship tools and techniques. - YouTube
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OOH: Standing On The Shoulders Of Giants | Rapport
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Further reading

  • Chapter 8. Communicating for a relationship - Patient Practitioner Interaction: An Experiential Manual for Developing Health Care Art . Carol M. Davis, Helen L. Masin - ISBNÃ, 978-1-55642-720-6

Article source: Wikipedia

Source of the article : Wikipedia

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